Effective date: 29th May 2026
In this Privacy Policy:
Savetime Relievers operates Savetime Calculator, a business productivity and Inventory & POS platform based in Kenya. This Privacy Policy explains how information may be collected, used, protected, stored, and managed when you use the platform.
We believe technology should reduce work stress, protect your business information, and help you focus on growing what matters most.
Savetime Calculator is a business productivity tool designed to help users manage business calculations, transaction records, and operational data such as business stock and quantity tracking where applicable.
The platform is built to support business decision-making. It is not intended to replace professional accounting, financial, tax, or legal judgment when such expertise is required.
We collect information that is reasonably necessary to provide, secure, improve, and support the Platform. The information we collect depends on how you use the Platform and may include:
We do not intentionally collect more information than is reasonably necessary for the purposes described in this Privacy Policy.
We process information on one or more of the following grounds, depending on the circumstances:
Where a business owner provides information about employees, customers, suppliers, or other individuals, the business owner is responsible for ensuring that the information is collected and provided to us lawfully and that appropriate notices have been given.
Savetime Relievers generally acts as the data controller for information relating to accounts, billing, customer support, security, service administration, and direct interactions with us.
For business records entered into the Platform by a business customer, Savetime may process that information on behalf of the relevant business owner or organisation. The business owner may therefore act as the controller of information about its employees, customers, suppliers, and other persons entered into the business account.
Business owners are responsible for:
Your information may be used to provide and maintain the platform, support your business activities, and help protect your account and business data. This may include:
We do not sell, rent, or trade personal or business information.
We may use third-party providers to host, secure, maintain, support, and provide features of the Platform. These providers may process information only as necessary to provide services to us or to comply with applicable law.
These providers may include:
Payment providers process payments under their own privacy policies and terms. We generally do not store full payment-card details unless expressly stated at the point of payment.
Some service providers may process information outside Kenya. Where information is transferred outside Kenya, we will use the safeguards or other lawful basis required by applicable data-protection law, which may include contractual protections, an adequacy decision, necessity, or valid consent where appropriate.
We may also disclose information where necessary to protect users, investigate fraud or security incidents, enforce our agreements, respond to lawful requests, or protect the rights, property, or safety of Savetime, users, or others.
The platform may help you organize business stock, quantities, transactions, calculations, and other operational entries.
You remain the primary owner and manager of the business records that you enter into the platform. Savetime Calculator acts as a digital business tool that helps you keep information organized and accessible through the features provided.
For safety and reliability, you are encouraged to maintain your own backup records for critical business information.
We do not sell, rent, or trade your personal or business information. Access to information may nevertheless occur when it is necessary to operate, secure, maintain, or support the platform.
Business owners control who they authorize to access their business account and records. If a business owner gives another person access, that person may be able to view or use the parts of the business account permitted by the platform.
Information may also be processed by payment providers and hosting or security-service providers that support the operation and protection of the platform. Such providers are expected to process information for the services they provide and according to their applicable terms and security practices.
We use security practices intended to help protect information from unauthorized access, alteration, disclosure, or loss. These practices include encryption, controlled data access, password hashing, account-access controls, session timeouts, security monitoring, and data backups.
No online system can be guaranteed to be completely secure. Users should remain vigilant, keep their login credentials confidential, use trusted devices, and notify us promptly if they suspect unauthorized access or other suspicious activity.
Access to the Inventory & POS section is controlled through user registration, authentication, and authorization by the business owner.
Each employee or other authorised user must use their own registered account and password. Business owners should not share their personal administrator credentials. The business owner may grant, restrict, modify, suspend, or deactivate an authorised user's access at any time.
Access should be granted only to people who need it for legitimate business purposes. The business owner should promptly deactivate or change a user's access when that person leaves the business, changes responsibilities, or no longer needs access to the Inventory & POS section.
Deactivating a user prevents that user from accessing the business account through their authorised account. Deactivation does not necessarily delete historical sales, stock records, calculations, audit information, or other business records created while that user had access.
Where supported by the Platform, activity performed through an authorised user's account may be associated with that individual user account. Users must not share accounts, usernames, passwords, or other access credentials. Business owners are responsible for ensuring that authorised users follow these requirements.
Because the Inventory & POS section is a web application, the business owner may choose whether the shop remains open 24 hours or operates according to scheduled opening and closing times. For example, the owner may set the shop to open at 8:00 a.m. and close at 6:00 p.m. Outside the selected operating hours, an authorised employee may be unable to log into or use the relevant business account or selling functions. The business owner may continue to access the account at any time, subject to the Platform's technical availability and security controls.
During sign-up, users may be required to provide account-recovery information for identity verification. Recovery information is intended to provide an additional verification step and should not be shared with anyone else. Password recovery may require additional verification, such as an email address, phone number, one-time verification code, or other account-recovery information.
We may refuse or delay a recovery request if we cannot reasonably verify the requester's identity or authority. We may introduce stronger recovery methods, including one-time verification codes or multi-factor authentication, where available.
User login passwords are securely hashed. Savetime staff cannot know or view those passwords. If a user forgets their password, they must create a new password through the password-recovery process. If a user also forgets their username, Savetime may assist with identifying the username after verifying it against information associated with the user's account, such as their registered email address.
Our application and stored data are hosted using a third-party hosting provider. We maintain a security-monitoring arrangement with this provider. If suspicious activity is identified, the provider may notify us so that we can take appropriate protective measures, including restricting or temporarily locking an affected account while we investigate and liaise with the business owner.
The hosting provider may also back up Platform data for us. Backup availability, restoration procedures, and retention periods may depend on the applicable hosting plan and service terms. Backup copies may remain available for a limited period after information is removed from active systems.
Selling sessions are protected by automatic sign-out after 30 minutes of inactivity. This protection applies specifically to the selling window. If a seller forgets to log out, the seller will need to authenticate again before returning to the selling window.
These measures are designed to help protect business accounts and reduce the risk of unauthorized access. Business owners remain responsible for carefully managing user permissions, credentials, operating hours, and the people they authorize to use their accounts.
We retain personal information and business records only for as long as reasonably necessary to provide the Platform, fulfil the purposes described in this Privacy Policy, maintain security, resolve disputes, enforce agreements, maintain appropriate business records, and comply with legal obligations.
Different types of information may be retained for different periods. For example, account information may be retained while an account remains active and for a reasonable period afterwards; transaction and accounting records may be retained for the period required by applicable law or legitimate business needs; and security logs may be retained for a limited period necessary to investigate and prevent misuse.
When information is no longer required, we will delete it, anonymise it, or securely isolate it, subject to lawful retention requirements and ordinary backup-deletion cycles.
We retain this information because businesses may need continued access to historical transactions, stock records, calculations, and other operational information for management, accounting, auditing, reporting, and recordkeeping purposes.
Backup copies may continue to exist for a limited period after information is deleted from active systems. Backup data is protected from ordinary access and is deleted or overwritten according to our backup and hosting procedures. Our current backup-retention period is 14 days.
Business owners remain responsible for deciding what information they enter into the platform and for maintaining any independent backup records required for their business.
A business owner may request account closure or deletion by contacting us at calculator@savetimerelievers.org. We may need to verify the requester’s identity and authority.
Closing an account may disable access to the Platform. Before requesting closure, business owners should export or independently back up records they need to keep. We may retain limited information where necessary for legal compliance, dispute resolution, fraud prevention, security, accounting, or the establishment or defence of legal claims.
Where deletion is approved, information will be deleted, anonymised, or securely isolated in accordance with our retention and backup procedures. Deletion from active systems may not immediately remove information from backup systems.
Subject to applicable law, reasonable identity verification, and any lawful limitations, individuals may contact us to request to:
To make a request, contact us at calculator@savetimerelievers.org. We may need to verify your identity or authority before responding. We will respond within the period required by applicable law or, where no specific period applies, within a reasonable period.
If you are using the Platform through a business account, we may refer your request to the relevant business owner where that business owner controls the information concerned.
You may also have the right to complain to the Office of the Data Protection Commissioner in Kenya or another competent supervisory authority.
If you participate in group-based business or savings activities, data visibility is limited to authorized group members and other persons granted access through the relevant feature.
Private business records outside shared groups remain confidential. Users should avoid entering information into shared areas unless they understand that authorized members may be able to view it.
The Platform may use strictly necessary cookies, browser storage, session identifiers, and similar technologies to support login sessions, account security, user preferences, and reliable operation.
We may also use technical information to detect unusual activity, troubleshoot errors, monitor performance, maintain service reliability, and protect the Platform. Where we use optional analytics, advertising, or similar technologies, we will provide appropriate notice and request consent where required by applicable law.
You can configure your browser to block or delete cookies. Blocking necessary cookies may prevent some account or Platform features from working correctly.
We may send service-related communications, such as security alerts, account notices, transaction messages, and important information about the Platform. These communications are necessary for operating the service and cannot always be opted out of.
Where we send optional marketing communications, you may opt out by following the instructions in the message or contacting us at calculator@savetimerelievers.org.
We do not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals, unless we provide the notices and safeguards required by applicable law.
This service is designed for users aged 18 years and above. Individuals under 18 should not create or use an account without appropriate legal authorization. If we become aware that information belonging to a person under 18 has been collected in connection with an account contrary to applicable requirements, we may take steps to remove the information or close the account.
If we identify a security incident affecting personal or business information, we will take reasonable steps to contain, investigate, and address it. This may include restricting access, resetting credentials, preserving evidence, restoring systems, and notifying affected providers or business owners.
Where notification is required by applicable law, we will notify the relevant data-protection authority within the required timeframe and communicate with affected individuals or business owners without undue delay where required or reasonably appropriate.
Our incident records may include the nature of the incident, the information affected, likely consequences, containment measures, remedial action, and notifications made.
As we improve business tools, calculation systems, security measures, and platform performance, this Privacy Policy may be updated.
Significant updates may be communicated through in-app notifications or email messages. The updated version will apply from the date it is published, unless a different effective date is stated.
Savetime Relievers operates Savetime Calculator from Kenya.
For privacy, data-protection, business-data, or account-security inquiries, contact:
Email:
calculator@savetimerelievers.org
Postal address: 12385-00100 Nairobi
When contacting us, please provide enough information for us to understand and verify your request. Do not send passwords, full payment-card details, or other sensitive credentials by email.
We are committed to responding to legitimate privacy and security inquiries professionally and promptly.